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Virtual Work Experience with Dunelm: Careers, Skills, and Opportunities

Discover Careers, Roles, and Opportunities with Dunelm!

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Age range

Students aged 14+ are welcome to take part in this programme.

Boost your CV

Get a certificate upon completion.

Complete at your own pace

Over 8 hours’ worth of content.

Programme overview

Step inside Dunelm, the UK’s favourite homewares retailer, and discover what it’s really like to work both in-store and behind the scenes. This Virtual Work Experience programme gives you a unique opportunity to explore a wide range of careers — from retail and supply chain to tech and head office roles — all while building valuable employability skills. Through interactive activities and expert insights, you’ll gain a deeper understanding of how a big business operates and what it takes to succeed in today’s world of work. Whether you’re interested in customer service, logistics, or digital innovation, this programme will help you find your happy place and take your first step towards a rewarding career.

What's included

This programme offers a comprehensive introduction to Dunelm, including its history, values, and strong commitment to sustainability. You’ll explore a variety of career areas such as retail, head office, supply chain and logistics, and tech, gaining valuable insight into how each function supports the business. The programme also features quizzes and reflection tasks to reinforce your understanding. Finally, upon completion, you’ll receive a certificate to showcase your achievement and support your future career plans.

Introduction to Dunelm

Get to know Dunelm, the UK’s number one homewares retailer — where there really is something for everyone. You’ll discover the company’s journey from a small market stall in 1979 to the nationwide brand it is today. Explore Dunelm’s vision, purpose, and values, and see how they shape everything the business does. You’ll also learn how Dunelm is working towards a more sustainable future, from planet-friendly products to supporting communities and its people. Finally, you’ll find out about entry level roles including early careers, and start reflecting on what you’ve learnt so far.

Retail

Step into Dunelm’s retail world — where products meet customers in store and online. You’ll learn how retail at scale works, from in-store merchandising to customer service, and see how every decision is made with the customer in mind. Explore a variety of retail career pathways, hear directly from Dunelm colleagues, and find out the key skills you’ll need to succeed, like teamwork, communication, and problem-solving. You’ll even get creative with an activity where you design your own in-store product layout.

Head Office

Take a look behind the scenes of Dunelm’s operations: the support centre. You’ll explore how departments like Customer, Commercial, Finance, People, and Digital work together to support stores and keep everything running smoothly. Learn about different career paths in head office, from creative to analytical roles, and find out what skills Dunelm looks for in its colleagues. You’ll also take part in a hands-on activity that brings Dunelm’s heritage to life through an interactive timeline.

Supply Chain and Logistics

Find out how Dunelm gets the right products to the right customers at the right time. You’ll see how supply chain and logistics bring together warehouses, inventory management, delivery systems, and teamwork to keep everything moving efficiently. Explore careers in warehouse and delivery roles, and learn the skills that make a difference — from time management to attention to detail. You’ll also tackle a problem-solving challenge to keep orders flowing when unexpected issues arise.

Tech, Digital & Data

See how technology, digital tools, and data power innovation at Dunelm. You’ll explore how these areas help create better products, services, and customer experiences. Learn about exciting careers in tech, digital marketing, and data analytics, and discover the mix of creativity, problem-solving, and persistence they require. In the activity, you’ll step into the role of a digital marketer, creating an Instagram campaign for a new product launch.

Employability Skills

No matter where you see yourself working in the future, strong employability skills will help you get there. This module is all about the key skills that employers value – like teamwork, communication, and problem-solving – and how you can start developing them now. You’ll learn how these skills work together in real jobs, reflect on your own strengths, and make a plan to build the areas you want to improve.

A simple sign up process

1

Sign up

Quick and free registration

2

Start learning

Access expert-led modules

3

Get certified

Gain a completion certificate

Start now

The Benefits of Virtual Work Experience

Stand out to employers

Gain real-world experience with Dunelm, boosting your CV.

Build key skills

Develop industry-specific and transferable skills through hands-on tasks designed by Dunelm.

Connect with Dunelm

Gain valuable insights and practical advice from industry experts, helping you make informed decisions and confidently shape your future career path.

FAQs

Here we can answer any questions about the experiences you may have. If your question isn’t on the list - please contact support here.

Can I apply to multiple programmes?

Yes, you can sign up to multiple programmes with Springpod.

Who can take part in the programme?

Most of our programmes require students to be in school/college. Some programmes require students to be based in specific regions of the UK, this is stipulated by the organisations themselves, and is not defined by Springpod.

However, the ages mentioned on our programmes are more of a guideline than a strict limit. As such, we more than welcome older students to apply as well!

Will I receive a certificate on completion of the programme?

You will receive a certificate on completion of your programme. It will be made available to download whenever your programme is marked as complete.

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